Never lose another job to voicemail.
Reception Loop answers every missed call and WhatsApp in seconds — day, night, weekends. It sounds like your business, works out how urgent the job is, books it into your calendar, and wakes a human only for real emergencies.
Hi, you've reached Ridgeline Plumbing — this is the front desk. We're closed for the evening, but I can still help. What's going on?
my kitchen pipe just burst, there's water going everywhere
That's an emergency. First — shut off your main water valve if you can reach it. I'm getting Marcus, our on-call plumber, on this right now.
Marcus can be there first thing tomorrow. I've booked you in — you'll get a text to confirm.
Answering the phones for 1,200+ trade & home-service crews
The calls you miss are the jobs you wanted most.
Emergencies and big-ticket work rarely happen at 10 AM when you're by the phone. They happen after hours, mid-job, and hands-full — exactly when voicemail picks up for you.
After 5 PM, voicemail is your receptionist
A flooded kitchen or a dead furnace can't wait until morning. When it goes to voicemail, roughly 80% of callers won't leave one — they just dial the next name on Google.
You can't answer from a ladder
Hands full, one earbud in, halfway through a job. The phone rings out, and a $4,000 install quietly walks to whoever picked up first.
Callbacks come back too late
By the time you ring back at lunch, they've already booked someone else. Being second to call means being second to bid — if you get to bid at all.
Do the math on your voicemail.
Most trades miss one in four calls — and a caller who hits voicemail simply rings the next name on the list. Drag the sliders to your numbers and see what's walking out the door.
A front desk that never sleeps, never rushes, and never sounds like a robot.
Answers in seconds, 24/7
Picks up on the first ring at 2 PM or 2 AM, weekends and holidays included. No hold music, no phone tree — a warm greeting, straight away.
Books straight into your calendar
Reads your real Google Calendar availability and drops confirmed jobs in, with the address and the problem already written up for you.
Urgency triage, done right
Tells a burst pipe from a dripping tap. Routine jobs get booked; genuine emergencies get flagged in red and pushed to the front of the line.
Human escalation when it counts
For real emergencies, Reception Loop calls and texts your on-call tech in seconds — a human in the loop exactly when it matters, and quiet the rest of the time.
Sounds like your front desk
Trained on your services, prices, and service area — greeting callers by your business name in a warm, natural voice. Customers never guess it's AI.
Every call logged & transcribed
Full transcripts, recordings, and a tidy, searchable lead log — so nothing slips through and every follow-up is one tap away.
"We were losing two or three jobs a week to voicemail and had no idea. Reception Loop booked eleven in its first weekend. It paid for the whole year in nine days."
"It caught a gas smell at 11 at night, flagged it as an emergency, and had my on-call guy on the phone before I'd even read the alert."
Priya Nadeau — Nadeau Heating & Cooling, Austin
"My customers keep telling me how lovely the woman on the front desk is. There is no woman on the front desk. It's Reception Loop."
Tom Whitfield — Whitfield Electrical, Manchester
One booked job usually covers the month.
Every plan includes a 14-day free trial — no card to start. Keep your number, cancel anytime.
For the owner-operator with one phone and no time to answer it.
- Up to 150 answered calls / month
- Phone & WhatsApp answering
- Google Calendar booking
- Transcripts & lead log
- Keep your existing number
For a small team that can't afford to miss the good jobs.
- Everything in Solo, plus:
- Up to 600 answered calls / month
- Urgency triage & human escalation
- Up to 5 team calendars
- Custom greeting & service area
For multi-van and multi-location outfits with an on-call rota.
- Everything in Crew, plus:
- Unlimited answered calls
- Multiple locations & numbers
- On-call rota & smart routing
- CRM / webhook integrations & onboarding
Prices in USD. Most owners tell us the calendar talks them out of cancelling.
Your phone is going to ring tonight.
Make sure someone warm, fast, and on-brand picks up — and books the job before your competitor's voicemail even beeps. Be live before your next after-hours call.